Privacy Policy
This Privacy Policy explains how Compensation Claims 4U collects, uses and protects personal information submitted through this website.
Compensation Claims 4U is a trading style of:
ROESS CONSULTING LTD
Company number: 17085050
Email: info@compensationclaims4u.com
For the purposes of applicable UK data-protection law, ROESS CONSULTING LTD is responsible for the personal information collected through this website.
Information we may collect
When you use our website or complete our enquiry questionnaire, we may collect information including:
your name;
telephone number;
email address;
location or region;
information about the type of accident you were involved in;
the date or approximate date of the accident;
details of your injuries;
information about medical treatment you have received;
information about how the accident occurred;
information about who may have been responsible;
whether you are already represented by a solicitor or other claims provider; and
any other information you choose to provide as part of your enquiry.
Because information about injuries and medical treatment relates to your health, some information you provide may constitute special-category personal data.
Why we collect your information
We may use the information you provide in order to:
receive and process your enquiry;
understand the circumstances of your accident or injury;
determine whether your enquiry may be suitable to refer to an appropriate legal or claims service provider;
communicate with you regarding your enquiry where necessary;
maintain appropriate business and compliance records; and
protect the security and integrity of our website and systems.
We do not currently use your information for unrelated marketing purposes.
Health information
Information about your injury or medical treatment is health information and is treated as sensitive personal data.
We will only process this type of information where we have an appropriate legal basis and an applicable condition for processing special-category data.
Where explicit consent is required, we will ask for this clearly before using or disclosing that information.
Sharing your information
As Compensation Claims 4U is currently in its pre-launch stage, we have not yet appointed a specific legal or claims service provider to receive enquiries.
Before enquiries are transferred to any third party, this Privacy Policy and the relevant consent wording on our enquiry form will be updated to explain who may receive your information and why.
In future, where you have been appropriately informed and any necessary consent has been obtained, your information may be shared with an appropriate solicitor, authorised claims-management company or other regulated legal service provider for the purpose of assessing whether they may be able to assist with your potential claim.
We will not knowingly sell or disclose your personal information to unrelated organisations for their own independent marketing purposes without an appropriate legal basis.
Legal basis for processing
The legal basis we rely on will depend on how your information is being used.
For ordinary personal information, this may include your consent, steps taken at your request before entering into an arrangement, or our legitimate interests where those interests are not overridden by your rights.
For health information or other special-category data, an additional lawful condition is required. Where appropriate, we expect to rely on your explicit consent for the collection and disclosure of health information connected with your enquiry.
How long we keep your information
We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including any legal, regulatory, accounting or compliance requirements.
A specific retention period will be confirmed before the service begins actively collecting and transferring enquiries.
Where an enquiry is no longer required, personal data will be securely deleted or anonymised in accordance with our retention procedures.
Website and advertising data
We may in future use analytics, advertising or tracking technologies such as Meta Pixel, Google Analytics or similar services.
At present, these technologies have not been fully implemented.
If tracking or advertising technologies are introduced, this Privacy Policy and our cookie information will be updated as necessary, and consent controls will be implemented where required.
How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to those who require it for legitimate business purposes.
Your data-protection rights
Depending on the circumstances, you may have the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
object to certain types of processing;
request restriction of processing;
withdraw consent where processing is based on consent;
request transfer of your information in certain circumstances; and
complain to the Information Commissioner’s Office.
To exercise your rights, contact:
You can also contact the Information Commissioner’s Office if you have concerns about how your personal information has been handled.
Children
Our service is intended for adults.
Before active advertising begins, we will confirm the minimum age at which enquiries may be submitted and update this Privacy Policy and our forms accordingly.
International transfers
We do not currently intend to transfer personal information outside the United Kingdom other than where this occurs through third-party hosting, website or software providers.
Where an international transfer takes place, we will ensure that appropriate safeguards required by UK data-protection law are in place.
Changes to this Privacy Policy
We may update this Privacy Policy as our services, technology, business partners and regulatory arrangements develop.
The latest version will always be published on this website.